Customer Service for Affiliate – Chăm sóc khách hàng đại lý
Salary range: 75,000 – 78,000 Peso (Gross)
• Deal directly with affiliates either by telephone, electronically (email/Chat) – Liên hệ trực tiếp với các đại lý thông qua điện thoại, email, chat
• Provide a friendly and professional welcome to affiliates partner, presenting a positive impression of themselves and the organization – Niềm nở, thể hiện thái độ chuyên nghiệp với các đối tác đại lý, tạo ấn tượng tốt
• Responding promptly with accurate and timely information to affiliates inquiries regarding products and services of the organization – Thông tin cho đại lý về các chương trình khuyến mãi, sản phẩm, dịch vụ của công ty
• Ensure all inquiries are answered in a professional and timely manner and transferred, where appropriate, to the relevant department
• Process orders, forms, applications and requests – Xử lý các đề xuất, biểu mẫu…
• Record details of inquiries, comments, complaints and actions taken – Lưu lại các phản hồi, phàn nàn của khách hàng và cách xử lý
• Communicate and coordinate with internal departments
Customer Service for Customer
Salary range: 75,000 – 73,000 Peso (Gross)
• Deal directly with customer either by telephone, electronically (email/Chat) – Liên hệ trực tiếp với các khách hàng thông qua điện thoại, email, chat
• Provide a friendly and professional welcome to customer, presenting a positive impression of themselves and the organization – Niềm nở, thể hiện thái độ chuyên nghiệp với các khách hàng, tạo ấn tượng tốt
• Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization – Thông tin cho khách hàng về các chương trình khuyến mãi, sản phẩm, dịch vụ của công ty
• Ensure all inquiries are answered in a professional and timely manner and transferred, where appropriate, to the relevant department
• Process orders, forms, applications and requests – Xử lý các đề xuất, biểu mẫu…
• Record details of inquiries, comments, complaints and actions taken – – Lưu lại các phản hồi, phàn nàn của khách hàng và cách xử lý
• Communicate and coordinate with internal departments
Key Technical Skills and Knowledge
- Vietnamese nationality, can communicate in Vietnamese and English – Quốc tịch Việt Nam
- Age not over 33 years old – Dưới 33 tuổi
- Has Marketing background For Marketing Executive and Sale background for Account Executive – Có kinh nghiệm Marketing, hay Sale, CSKH là một lợi thế
Company Benefits
- Housing Allowance (If not living in company accommodation) – Trợ cấp nhà ở 25.000 PHP nếu không ở nhà công ty
- Service Reward PHP 115,000 (after completion of 2-year service) and PHP 15,000 flight ticket allowance provided from Manila to home country. No service reward will be provided if Employee resigns before completion of 2 years service. – Thưởng 115.000 PHP sau 2 năm cống hiến và 15.000 PHP tiền vé máy bay
- Vacation Leave 18 days per annum + 6 Public Holidays (Total 24 days) – Nghỉ 24 ngày lễ trong năm
- Medical/Sick Leave 10 days per annum – 10 ngày nghỉ phép bệnh
- Health & Welfare Benefits Provide Medicard with coverage of PHP150,000 per illness per year & Suki Card (for buying prescription medicine) of PHP 20,000 per year – Thẻ bao hiểm y tế 150.000 PHP và thẻ mua thuốc 20.000 PHP 1 năm
- Meal Entitlement Provided meal while on duty – Cung cấp cơm công ty
- Flight Ticket Entitlement flight ticket allowance provided from home country to Manila
- Working Visa
- Tax in the Philippines – Đóng thuế tại Philippines
- Bonus&Evaluation twice / year – Thưởng Bonus 2 lần / năm
- Salary increament after pass the probation period – Lương chính thức sẽ được tăng sau thời gian thử việc
Company Benefits in Cambodia
- Basic salary in USD
- Fixed allowance in USD
- Meal allowance $10 per working day
- Free Accommodation
- Visa&Flight ticket for relocation company will handle the cost
- Bonus, Insurance, increament
COMPANY INFORMATION
Global B2B Consultancy Inc. was founded in 2009 and is focused on providing outsourced services to the online gaming industry. GB2BC excels in developing cutting edge solutions for both new and existing sportsbook operators, giving them the edge to excel in this highly competitive industry. Global B2B Consultancy Inc. is the result of our company’s expert market knowledge coupled with creative thinking and business vision, which enabled us to exploit the benefits of new technologies to the fullest. Our aim is to be amongst the market leaders in the BPO services sector, to be able to deliver reliable and seamless experience to our customers by leveraging on our service, IT and business domain expertise in the gaming industry. Our promise at Global B2B Consultancy Inc is to provide secure and attractive digital entertainment services to our customers. Our solutions are aimed at getting your business started quickly and easily, our expertise in enabling quick startup with minimal setup time and features a tailored selection of services to suit your company’s requirements.
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Customer Service for Affiliate
Salary range: 75,000 – 78,000 Peso (Gross)
• Deal directly with affiliates either by telephone, electronically (email/Chat)
• Provide a friendly and professional welcome to affiliates partner, presenting a positive impression of themselves and the organization
• Responding promptly with accurate and timely information to affiliates inquiries regarding products and services of the organization
• Ensure all inquiries are answered in a professional and timely manner and transferred, where appropriate, to the relevant department
• Process orders, forms, applications and requests
• Record details of inquiries, comments, complaints and actions taken
• Communicate and coordinate with internal departments
Customer Service for Customer
Salary range: 75,000 – 73,000 Peso (Gross)
• Deal directly with customer either by telephone, electronically (email/Chat)
• Provide a friendly and professional welcome to customer, presenting a positive impression of themselves and the organization
• Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization
• Ensure all inquiries are answered in a professional and timely manner and transferred, where appropriate, to the relevant department
• Process orders, forms, applications and requests
• Record details of inquiries, comments, complaints and actions taken
• Communicate and coordinate with internal departments
Key Technical Skills and Knowledge
- Vietnamese nationality, can communicate in Vietnamese and English
- Age not over 33 years old
- Has Marketing background For Marketing Executive and Sale background for Account Executive
Company Benefits
- Housing Allowance (If not living in company accommodation)
- Service Reward PHP 115,000 (after completion of 2-year service) and PHP 15,000 flight ticket allowance provided from Manila to home country. No service reward will be provided if Employee resigns before completion of 2 years service.
- Vacation Leave 18 days per annum + 6 Public Holidays (Total 24 days)
- Medical/Sick Leave 10 days per annum
- Health & Welfare Benefits Provide Medicard with coverage of PHP150,000 per illness per year & Suki Card (for buying prescription medicine) of PHP 20,000 per year
- Meal Entitlement Provided meal while on duty
- Flight Ticket Entitlement flight ticket allowance provided from home country to Manila
- Working Visa
- Tax in the Philippines
- Bonus&Evaluation twice / year
- Salary increament after pass the probation period
Company Benefits in Cambodia
- Basic salary in USD
- Fixed allowance in USD
- Meal allowance $10 per working day
- Free Accommodation
- Visa&Flight ticket for relocation company will handle the cost
- Bonus, Insurance, increament
COMPANY INFORMATION
Global B2B Consultancy Inc. was founded in 2009 and is focused on providing outsourced services to the online gaming industry. GB2BC excels in developing cutting edge solutions for both new and existing sportsbook operators, giving them the edge to excel in this highly competitive industry. Global B2B Consultancy Inc. is the result of our company’s expert market knowledge coupled with creative thinking and business vision, which enabled us to exploit the benefits of new technologies to the fullest. Our aim is to be amongst the market leaders in the BPO services sector, to be able to deliver reliable and seamless experience to our customers by leveraging on our service, IT and business domain expertise in the gaming industry. Our promise at Global B2B Consultancy Inc is to provide secure and attractive digital entertainment services to our customers. Our solutions are aimed at getting your business started quickly and easily, our expertise in enabling quick startup with minimal setup time and features a tailored selection of services to suit your company’s requirements.