JOB DESCRIPTION
1. Complete the customer service work sampling inspection and evaluation work according to the specified
time
2. Provide online or face-to-face guidance to customer service when necessary
3. Collect the problems in the sampling inspection, give feedback in time, and form a sampling inspection
quality report
REQUIRMENT
1. Fluent in Chinese
2. More than 2 years of customer service experience or more than 1 year of quality inspection experience
3. Familiar with office software, good at making reports, data aggregation, data analysis
BENEFITS
9G Game is a company that provides BPO form with innovative platform for players to enjoy their pleasures.
Benefits:
【Working hours】: 9 hours; Monday to Friday (or off 8days per month)
【Housing allowance】: Probation period: PHP 10,000, Regularization PHP 20,000
【Air ticket allowance】 After half a year of employment and regularization: 350USD/half year
【Food】Provide 3 meals a day
【Accommodation】Staff dormitory only provide maximum 3 months, Modern apartment- 1BR, ensure a good
environment in Makati, after 3 months must to stay out.
【Transfer】Provide staff shuttle
【Medical】Medical card, assist in the registration of vaccination during the epidemic, fixed weekly COVID
testing, provide drugs for diagnosis, and assist in medical treatment
【Annual leave】15 working days
【Paid Sick Leave】2 days of paid sick leave after one year
【Christmas】【Spring Festival】Fixed 1 day off
【Sick Leave】【Marriage Leave】【Maternity Leave】【Paternity Leave】
【Bereavement Leave】
【Holiday Gifts】PHP 3000-PHP 6000
【Association】Badminton, billiards, basketball, calligraphy, e-sports, etc.
【Annual Party】Five-star hotel, gifts/bonus
【Compensation System】- No salary deposit
Resignation during probationary period:
Payment amount = visa fee + meal fee PHP 300* 3/day + room supplement PHP 10,000/month
(Tourist visa + PWP/9G if there is – the company will start to process 9G according to the process to apply
for PWP and renew the tourist visa, so it is possible that the trial period has incurred 9G fees)
Resignation after regularization
Amount to be paid = visa fee
– The actual visa fee will be paid for less than 6 months of employment
– For more than 6 months to within 1 year of employment: The compensation amount is about PHP
28,000~75,000PHP
– Over 1 year of employment: PHP 25,000 ~40,000PHP
– After 2 years of employment: 9G is deductible, and if there is any travel visa renewal fe